Refund Policy
The short version
Hosk is free during early access, so nobody is being charged. This policy explains how refunds will work once paid plans start.
1. During early access
Hosk is free. We will not charge you unless you choose a paid plan, and we will tell you before paid plans begin.
2. When paid plans start
- Clear prices: you will see the price and how often you’ll be billed before you agree to pay.
- Cancel any time: you can cancel from your account. Your plan stays active until the end of the period you paid for, and you won’t be charged again.
- Monthly plans: payments are not refunded for partly used months.
- Yearly plans: if you cancel within 14 days of your first yearly payment, you get a full refund. After that, yearly payments are not refunded.
- Mistakes: if you were charged twice, charged after cancelling, or charged the wrong amount, we will refund the extra charge. Please tell us within 60 days.
- Where the law says otherwise: if the law where you live gives you more rights, those rights apply.
3. How to ask for a refund
Email hello@gethosk.com with the email on your account and the charge date. We aim to reply within 5 business days. Approved refunds go back to the original payment method, and banks usually take 5 to 10 business days to show them.